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Elements and Performance Criteria

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

analyse communications network performance

communicate technical information clearly and concisely

interpret topographic meteorological and geophysical data and its impact on communications

plan solve problems and make decisions

prepare implement and monitor communications plan

Required Knowledge

factors that influence communications network performance

features of different communications equipment

installation and performance of communications equipment

operational context and communications preplans

organisational communications policy and requirements

organisational communications resources and capabilities

organisational documentation requirements

organisational policies and procedures such as relevant legislation operational corporate and strategic plans operational performance standards operational policies and procedures organisational personnel and occupational health and safety practices and guidelines organisational quality standards organisations approach to environmental management and sustainability

relevant internet and mobile communication technologies and systems

resources and capabilities of other communications providers

role and responsibilities of communications providers

security issues for operational communications networks

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to

establish and maintain an efficient and effective communications network

Consistency in performance

Competency should be demonstrated over time in a range of actual or simulated workplace environments

Context of and specific resources for assessment

Context of assessment

Competency should be assessed in an actual operation exercise or simulation

Specific resources for assessment

Access is required to

organisational communications equipment

simulation of network congestion which may require special approval

Method of assessment

In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision andor mentoring which is typically recorded in a competency workbook

Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment

Assessment may occur in an operational environment or in an industryapproved simulated work environment Forms of assessment that are typically used include

direct observation

interviewing the candidate

journals and workplace documentation

third party reports from supervisors

written or oral questions

Range Statement


The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Operational communications considerations may include	Access to an established operations centre or operating in a field situation Adverse radio or telecommunications conditions Hazardous or adverse environmental or weather conditions Limited resources Pre-planned communications networks Scope, size and nature of response Single or multi-agency responses
Networks may include	Computer based networks linked together by electronic means Radio networks linking two or more stations directly or by using relays Repeaters Satellite and commercial paging Telecommunication networks Trunking systems or a combination of these Wireless area network/local area network, computer based networks
Equipment may include	Computers Generators and solar power panels Operational radio communications equipment Portable radio repeaters Signalling devices Telecommunications equipment
Appropriate communications strategies may include	Activating pre-planned emergency telecommunication arrangements Contracting arrangements Establishing fixed and mobile communication networks Establishing radio networks Linking telecommunication networks Utilising other communications methods
Communications network performance may include	Congestion and network overload Equipment failures Network accessibility and clarity Procedure failures